FAQ

Does the data use consent request timeout?

Yes, though this only poses an issue for registrants of asynchronous services. Ten days following the initial consent request, your consent status will default to “non-consent” if we haven’t received a response, and the order will be placed on hold and ultimately canceled.

Synchronous services will be unaffected by this, as Tucows will continue to use placeholders for any data elements that we process until consent is given. Pending orders for asynchronous services, however, will be canceled at this 10-day mark if we haven’t yet received a response from the registrant.